Home Montgomery County Staff Divisions Detention Facility
 Inmate Telephone & Visitation


                             Inmate Telephone Services

Once an inmate has completed the booking in process,
he or she can contact family and friends by calling collect from phones in the jail.
Family and friends must be willing to accept the charges.*

*Collect calls can not be made to a cell phone!

Inmates can not receive incoming telephone calls and Jail employees are not permitted to deliver personal messages to inmates.

If you are having trouble receiving calls from an inmate housed in the jail,
have a question about how to set up a prepaid account, billing questions,
or would like to request a Block or Unblock on your phone, please contact your current service provider.

                              Inmate Visitation Services






             Hours of Video Visitation 


                                                                                                                                                                                      08:00 AM – 11:00 AM
                                                                                                                                                                                    02:30 PM – 04:30 PM
                                                                                                                                                                                    06:00 PM – 09:00 PM


Video Visit

ation Rules

~~Inmates’ family/friends are no longer required to make appointments to visit inmates housed in the Detention Facility~~

~~Visitors will be allowed to visit inmates according to the dates and times designated by the Administration.~~

  •  An inmate may have a maximum of two (2) approved visitors.
  • Each visitor will be permitted one 30 minute video visitation per week.
  • Trustee inmates will be permitted two 1 hour video visitation per week.
  • Inmates may revise their visitor(s) list the 20th of each month.
  • All visitors age 16 or older must show photo identification.
  • Visitors must secure all personal property in the public lockers located in the Detention Facility lobby.  No personal property (purses, handbags,  packages, umbrellas, etc.) may be carried into the visiting area or into any internal area of the Facility.
  • Children 15 years of age and younger will be permitted to visit as long as they are on the approved list and accompanied by an adult.
  • If children 15 years of age and younger are left unattended or if they exhibit uncontrollable behavior, they, along with the adult visitor will be asked to leave the Facility.  
  • Visitors will not be allowed to bring food or drinks into the Detention Facility.
  • Proper attire is required for all visitors.  Inappropriate clothing such as halter tops, swimwear, revealing clothing, see-through clothing, sleepwear, or any other clothing that may be deemed unacceptable will not be permitted.
  • Visitors who appear to be under the influence of any intoxicant or who display unruly behavior will not be permitted to visit and are subject to arrest.
  • Visitors may be required to submit to a search of their person by Detention Facility staff.  Searches may be conducted by electronic means, physical 'pat-down' or both.  Failure or refusal to submit to a search of his/her person will result in denial of visitation.
  • Visitors and inmates are required to display appropriate behavior during visits.
  • Vulgar language is not permitted.
  • Visitors are required to leave the visitation area upon announcement of the end of the visitation period or at any time as directed by a member of the Detention Facility staff.  Loitering in visitation corridors is not permitted.
  • All inmates may be permitted to visit with their attorneys and clergymen,  Monday through Friday between the hours 8:00 AM – 11:00 AM, 2:30 PM – 4:30 PM and 6:00 PM – 9:00 PM, privately and without supervision.  Attorneys will be provided special accommodations in the library to visit with inmates housed in J-2.  Attorneys may visit with their clients on weekends by contacting the Captain of Inmate Programs. 
  • Any attorney, clergyman, or other person requesting to see any inmate may be requested to produce appropriate identification and/or submit to a reasonable search of his/her person and property before being allowed entry.  Refusal to submit may constitute grounds for denial of admission to this Facility.  Umbrellas, handbags, briefcases, cell phones, weapons, alcohol, drugs, tobacco products, matches, lighters, money and other contraband are prohibited from being carried into the secure area of the Facility.
  • Special visits for individuals living outside the State of Alabama may be scheduled by contacting the Captain of Inmate Programs and Services or the Shift Commander.



  • Special visiting privileges may be extended to inmates who have immediate family members (husband, wife, mother, father, sister or brother) who are also inmates incarcerated in the Facility.  Certain criteria, as stated below, must be met in order for inmates to receive these special privileges:
  • Any person awaiting trial in any jurisdiction.

  • Both husband and wife must state they are married.  They must state to whom, the date they were married, location where marriage license is filed, and that they are still married to each other.  A marriage license should be presented to Administration as further proof of their relation.

  • Any person on a pass from a correctional institution or jail.

  • Inmates who state that they are immediate family members must produce birth certificates for Administration as proof of their relations.

  • Any person who has been incarcerated within the past twelve (12) months.

  • If they desire, inmates who are immediate family members may have video visits with each other, schedule permitting.  They will   visit with each other instead of with other family or friends.  Video visiting time will be limited to 30 minutes.

  • Inmates who are immediate family members may meet jointly in the presence of their attorney for private consultation if their attorney requires the meeting.


Video Visitat

ion Procedure
  • The public video visitation area is located on the first floor of jail number one (J1).
  • The public visitation area has thirty-four (34) video stationswhich allow thirty-four (34) visits at any given time.
  • The video visitation area for inmates housed in J1 is adjacent to the control booth on each floor with the exception of 2-South.  Video visitation for inmates housed on 2-South will be conducted in the former interrogation  office on the south end of the hall.
  • The inmate video visitation area for the inmates housed in jail number two (J2) is flanking the control booth through the security door, down the hall.  If an inmate is coming from the South end of the floor, video visitation is the second door on the right.  If an inmate is coming from the North end of  the floor, video visitation is the second door on the left.
  • Inmates housed in the medical unit should visit in the medical unit.  Three (3) video visitation stations have been installed for this purpose.  The officer assigned to the medical unit will ensure that male and female  inmates visit separately.
  • The booth operator should log the name of the inmate, date and time of the video visitation.  They should allow the inmate access to the visitation area then monitor the visit via camera.
  • Via hand-held radio, the booth operator and the visitation rover should instruct the inmate and the visitor to simultaneously pick up the handsets. The inmate and the visitor should be able to view other at this time.  The video visit will automatically end after approximately 30 minutes.
  • Public visitors as well as inmates who experience a problem with the audio or video reception should notify the visitation officer.  Any visitor or inmate attempting to adjust the audio or video will forfeit their visit.
  • After each visit, the visitation officer should ensure the handset is placed back on the hook to avoid the station from going to sleep.
  • The inmate video visitation area on both the North end and South end of  the hall has six (6) stations which allow six (6) inmates to visit at any given time.



  • The receptionist should telephone the control booth when an inmate has an approved video visit.
  • The visitor or the inmate is disruptive or dangerous at the time he/she requests to visit an inmate.
  • The booth operator should notify the inmate of an impending video visit via the intercom system.  The booth operator will allow the inmate to exit the cell block.

  • The visitor or the inmate has a recent history of disruptive behavior at the Facility.
  • The booth operator should verify the identity of the inmate prior to allowing him/her access to the video visitation area.  Once identity has been established, the inmate should be allowed to enter the appropriate video visitation area.

  • The visitor is, or is believed to be, under the influence of alcohol or drugs.
  • The visitor or inmate refuses to show proper identification.
  • The inmate refuses to see the visitor.
  • Visitation privileges are temporarily suspended by the Director of  Detention and/or Assistant Director for violation of visitation policy and procedures or for emergency reasons.